Shipping & Returns

Shipping

  • Processing: Orders ship in 2–3 business days.

  • Delivery (Pakistan): 3–5 business days major cities, 5–7 elsewhere.

  • Method: Tracked courier (you’ll receive a tracking link by SMS/Email).

  • Fees: Shown at checkout/confirmation (COD handling may apply).

  • Coverage: Shipping within Pakistan.

Returns & Exchanges

  • Window: Request within 7 days of delivery.

  • Condition: Unused, original packaging/labels intact.

  • Sale items: Exchange or store credit only.

  • Process: Email zirhomcollection@gmail.com or WhatsApp 03055654443 with order number + photos (if damaged).

  • Approval & Return: We’ll share the return address/RMA. Customer covers return shipping unless item is defective/incorrect.

  • Refund method: Store credit issued within 3–5 business days after inspection.

Damages / Wrong item

  • Report within 48 hours of delivery with photos; we’ll prioritize replacement or refund credit.